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Policy Vs procedures



Policy provides the operational framework within which the institution functions.

If policy is “what” the institution does operationally, then its procedures are “how” it intends to carry out those operating policy expressions.

In other words “a set of principles that are used as a guide for action, esp. in a government or business”.

In other words “a series of actions necessary for accomplishing a particular goal; course of action”

Widespread application

Narrow application

Changes less frequently

Prone to change

Usually expressed in broad terms

Often stated in detail

Statements of “what” and/or “why”

Statements of “how,” “when” and/or and sometimes “who” sometimes “who”

Answers major operational issue(s)

Describes process

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